I bake at a locally owned bakery within walking distance from my apartment. Everything is made from scratch and to order. As a consequence, lunch takes a bit longer than say at a chain restaurant. A slow wait could definitely be a trade-off in our pause-adverse culture.
I am definitely guilty at getting frustrated when a service takes longer than I expected. But, what if we used the waiting time as meditation or face to face socialization with people that are also waiting and the staff, especially when a slower wait rewards a better product.
It is all about the people, after all.
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